A well-managed concern is always seeking to lower the labour cost to the public; and it is certain to employ more men than the concern which loafs along and makes the public pay the cost of its mismanagement.
 Henry Ford, My Life and Work (1922). copy citation

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Author Henry Ford
Source My Life and Work
Topic cost labour
Date 1922
Language English
Reference
Note
Weblink http://www.gutenberg.org/cache/epub/7213/pg7213-images.html

Context

“An industrial concern which is wide enough awake to reorganize for efficiency, and honest enough with the public to charge it necessary costs and no more, is usually such an enterprising concern that it has plenty of jobs at which to employ the tenth man. It is bound to grow, and growth means jobs. A well-managed concern is always seeking to lower the labour cost to the public; and it is certain to employ more men than the concern which loafs along and makes the public pay the cost of its mismanagement. The tenth man was an unnecessary cost. The ultimate consumer was paying him. But the fact that he was unnecessary on that particular job does not mean that he is unnecessary in the work of the world, or even in the work of his particular shop.” source