Men want something more than a worthy sentiment. Social conditions are not made out of words.
 Henry Ford, My Life and Work (1922). copy citation

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Author Henry Ford
Source My Life and Work
Topic sentiment words
Date 1922
Language English
Reference
Note
Weblink http://www.gutenberg.org/cache/epub/7213/pg7213-images.html

Context

“But it would not do at all as a permanent affair and it has been abandoned. We do not believe in the "glad hand," or the professionalized "personal touch," or "human element." It is too late in the day for that sort of thing. Men want something more than a worthy sentiment. Social conditions are not made out of words. They are the net result of the daily relations between man and man. The best social spirit is evidenced by some act which costs the management something and which benefits all. That is the only way to prove good intentions and win respect.” source