Charles Dickens,
Dombey and Son — PREFACE OF 1867
“ I make so bold as to believe that the faculty (or the habit) of correctly observing the characters of men, is a rare one. I have not even found, within my experience, that the faculty (or the habit) of correctly observing so much as the faces of men, is a general one by any means. The two commonest mistakes in judgement that I suppose to arise from the former default, are, the confounding of shyness with arrogance - a very common mistake indeed - and the not understanding that an obstinate nature exists in a perpetual struggle with itself. ”
