Bill Clinton

“ As the driving force behind the richest, most prosperous country in the world, the United States' free market is a model for others to emulate. We must ensure that our system continues to emphasize the centrality of the consumer even as it becomes increasingly technology-oriented. Accordingly, last year, I was proud to add the latest element to the Consumer Bill of Rights-the right to service-which urges that convenience, courtesy, performance, and responsiveness remain hallmarks of the American marketplace. ”

“ I call upon Government officials, industry leaders, and the people of the United States to recognize the vital relationship between our economy and our citizenry and to support the right of all Americans to service excellence. ”

“ Consumer protections such as fair pricing and product safety rules are more necessary than ever to ensure that all of us are able to fully and fairly participate in a free enterprise system that encourages competition, productivity, and innovation. These protections have evolved alongside the remarkable expansion of the world economy. In 1962, President John F. Kennedy clarified the importance of consumer protection in a Special Message to Congress that has become known as the Consumer Bill of Rights. ”