Ralph Nader

“ When the forgery is discovered, the consumer is sued by the finance company. The consumer's credit is ruined. A dealership trades in the consumer's old car, but never pays off the loan on the old car. The consumer is sued by the finance company and forced to pay thousands in damages. A dealership buys lemon vehicles from the manufacturer, destroys the paper which shows the vehicles' histories and sells the cars to consumers. Under arbitration, clear well established and consistent rules followed by courts are lacking. ”

“ That's why many consumers are so vulnerable when they roam the car lots. Suddenly, they just have to get behind the wheel of that magnificent red convertible or that mammoth SUV. Caution diminishes and basic questions that might be asked even for the purchase of a $100 microwave-much less a $30,000 automobile--are forgotten. ”

“ If companies insist on a binding arbitration agreement, just walk away from the transaction. You don't have to give away your rights as a citizen just for the privilege of purchasing an automobile or obtaining a credit card. It may take a little shopping, but there are choices in the marketplace where you can purchase a product and still keep your rights as a citizen. If more and more walk away, the vendors will start shaping up. ”