Henry R. Towne

“ To maintain this condition, to strengthen our control of home markets, and, above all, to broaden our opportunities in foreign markets where we must compete with the products of other industrial nations, we should welcome and encourage every influence tending to increase the efficiency of our productive processes. Dr. Taylor's contributions to this end are fundamental in character and immeasurable in ultimate effect. They concern organized industry in each and all of its infinite forms and manifestations. ”

“ Taylor's "Shop Management" constitute in effect the foundations for a new science—"The Science of Industrial Management." As in the case of constructive work the ideal engineer is he who does the best work at the lowest cost, so also, in the case of industrial operations, the best manager is he who so organizes the forces under his control that each individual shall work at his best efficiency and shall be compensated accordingly. ”

“ The substitution of machinery for unaided human labor was the great industrial achievement of the nineteenth century. The new achievement to which Dr. Taylor points the way consists in elevating human labor itself to a higher plane of efficiency and of earning power. ”

“ To ensure the best results, the organization of productive labor must be directed and controlled by persons having not only good executive ability, and possessing the practical familiarity of a mechanic or engineer, with the goods produced and the processes employed, but having also, and equally, a practical knowledge of how to observe, record, analyze, and compare essential facts in relation to wages, supplies, expense accounts, and all else that enters into or affects the economy of production and the cost of the product. ”

“ About sixty years ago American invention lifted one of the earliest and most universal of the manual arts from the plane on which it had stood from the dawn of civilization to the high level of modern mechanical industry. ”

“ The monogram of our national initials, which is the symbol for our monetary unit, the dollar, is almost as frequently conjoined to the figures of an engineer's calculations as are the symbols indicating feet, minutes, pounds, or gallons. ”

“ The dollar is the final term in almost every equation which arises in the practice of engineering in any or all of its branches, except qualifiedly as to military and naval engineering, where in some cases cost may be ignored. ”

“ Taylor has demonstrated conclusively that, to accomplish this, it is essential to segregate the planning of work from its execution to employ for the former trained experts possessing the right mental equipment, and for the latter men having the right physical equipment for their respective tasks and being receptive of expert guidance in their performance. ”

“ Taylor in this book, should interest and appeal to all workers m the industrial field, employer and employé alike, for they point the way to increased efficiency and earning power for both. We are justly proud of the high wage rates which prevail throughout our country, and jealous of any interference with them by the products of the cheaper labor of other countries. ”