Parliament of Singapore

“ Consumer’s right to sue for unfair practice
6.— (1) A consumer who has entered a consumer transaction involving an unfair practice may commence an action in a court of competent jurisdiction against the supplier. ”

“ An individual who holds himself out as acting exclusively in the course of business shall be treated as acting exclusively in the course of business for the purpose of the definition of “consumer” in subsection (1) .
Application of Act
3. This Act shall not apply unless—
(a) the supplier or consumer is resident in Singapore; or (b) the offer or acceptance relating to the consumer transaction is made in or is sent from Singapore. Meaning of unfair practice
4. ”

“ A person who, on behalf of a supplier, prints, publishes, distributes, broadcasts or telecasts an advertisement in good faith and in the ordinary course of his business shall not be liable under this Act in respect of any statement, representation or omission in that advertisement. ”

“ Making a representation that appears in an objective form such as an editorial, documentary or scientific report when the representation is primarily made to sell goods or services, unless the representation states that it is an advertisement or a promotion. ”

“ No action under any regulations made under section 11 shall be commenced later than one year from the date of the cancellation of the contract.
(5) Knowledge that any representation, act or omission did or did not, as a matter of law, involve an unfair practice is irrelevant for the purposes of subsection (1) (b) .
(6) For the purposes of subsection (1) (b) , a consumer’s knowledge includes knowledge which he might reasonably have been expected to acquire from facts—
(a) observable or ascertainable by him ”

“ Where the amount of a claim in an action under subsection (1) exceeds the prescribed limit, the consumer may abandon the excess and thereafter—
(a) the amount of the claim shall be deemed to be within the prescribed limit; (b) the consumer shall not recover in that action an amount exceeding the prescribed limit; and (c) an order of the court in relation to that action shall be in full discharge of all demands in respect of that cause of action. (6) The prescribed limit referred to in this section shall be $20,000 or such other amount as the Minister may, by order in the Gazette, prescribe. ”

“ The Minister may make regulations prescribing that a consumer who, in relation to a consumer transaction, has entered into a contract falling within any class of contracts specified in the regulations may cancel the contract within a cancellation period specified in the regulations. ”

“ Where the Minister, or any other person authorised by the Minister, is satisfied that a member of the Panel is unable to carry out his duties properly and effectively because of any conflict of interest or potential conflict of interest referred to in paragraph 6, the Minister may replace that member or direct that member to abstain from taking part in any proceedings relating to any matter affected by his conflict of interest or potential conflict of interest. ”

“ Without prejudice to the generality of subsection (1) , the Minister may make regulations—
(a) exempting any class of supplier or any class of goods or services or transactions from the application of this Act or any provision of this Act, and imposing conditions for that exemption; (b) modifying the application of any provision of this Act to any class of supplier or any class of goods or services or transactions; (c) controlling or prohibiting any practice in relation to any consumer transaction ”