Charles N. Crewdson, Tales of the Road
“ I have received a letter from the firm stating that you have cancelled the order which you placed with me in Kansas City. You know not how much I thank you for cancelling this order. It gave me a great deal of pleasure to sell you this bill of goods, and now that you have cancelled it, I want you to be sure and make your cancellation stick because then, sooner than I had really expected, I shall have that same old pleasure over again."'It isn't always profit that a man should look for in business. What good does it do him to make a whole lot of money unless he can feel good on the inside? ”
