Henry Ford

“ That regardless of the frailties of human nature, our economic system can be so adjusted that selfishness, although perhaps not abolished, can be robbed of power to work serious economic injustice.
The business of life is easy or hard according to the skill or the lack of skill displayed in production and distribution. It has been thought that business existed for profit. That is wrong. Business exists for service. It is a profession, and must have recognized professional ethics, to violate which declasses a man. Business needs more of the professional spirit. ”

“ Our whole competitive system, our whole creative expression, all the play of our faculties seem to be centred around material production and its by-products of success and wealth.
There is, for instance, a feeling that personal or group benefit can be had at the expense of other persons or groups. There is nothing to be gained by crushing any one. If the farmer's bloc should crush the manufacturers would the farmers be better off? If the manufacturer's bloc should crush the farmers, would the manufacturers be better off? Could Capital gain by crushing Labour? Or Labour by crushing Capital? ”

“ All that the Ford industries have done--all that I have done--is to endeavour to evidence by works that service comes before profit and that the sort of business which makes the world better for its presence is a noble profession. ”

“ If we all created wealth up to the limits, the easy limits, of our creative capacity, then it would simply be a case of there being enough for everybody, and everybody getting enough. Any real scarcity of the necessaries of life in the world--not a fictitious scarcity caused by the lack of clinking metallic disks in one's purse--is due only to lack of production. And lack of production is due only too often to lack of knowledge of how and what to produce. ”

“ There is more gear, more wrought material, in the average American backyard than in the whole domain of an African king. The average American boy has more paraphernalia around him than a whole Eskimo community. The utensils of kitchen, dining room, bedroom, and coal cellar make a list that would have staggered the most luxurious potentate of five hundred years ago. The increase in the impedimenta of life only marks a stage. We are like the Indian who comes into town with all his money and buys everything he sees. ”

“ The opportunity to advance is greater. It is true that the young man who enters industry to-day enters a very different system from that in which the young man of twenty-five years ago began his career. The system has been tightened up; there is less play or friction in it; fewer matters are left to the haphazard will of the individual; the modern worker finds himself part of an organization which apparently leaves him little initiative. Yet, with all this, it is not true that "men are mere machines." It is not true that opportunity has been lost in organization. ”

“ Manufacturing is not buying low and selling high. It is the process of buying materials fairly and, with the smallest possible addition of cost, transforming those materials into a consumable product and distributing it to the consumer. Gambling, speculating, and sharp dealing tend only to clog this progression. We must have production, but it is the spirit behind it that counts most. That kind of production which is a service inevitably follows a real desire to be of service. ”

“ Whoever does a thing best ought to be the one to do it. It is criminal to try to get business away from another man--criminal because one is then trying to lower for personal gain the condition of one's fellow-men, to rule by force instead of by intelligence. The putting of service before profit. Without a profit, business cannot extend. There is nothing inherently wrong about making a profit. Well-conducted business enterprises cannot fail to return a profit but profit must and inevitably will come as a reward for good service. ”

“ When an organization makes it necessary for the don't-care class to do better than they naturally would, it is for their benefit--they are better physically, mentally, and financially. What wages should we be able to pay if we trusted a large don't-care class to their own methods and gait of production?
If the factory system which brought mediocrity up to a higher standard operated also to keep ability down to a lower standard--it would be a very bad system, a very bad system indeed. But a system, even a perfect one, must have able individuals to operate it. No system operates itself. ”

“ The kind of competition which results in the defeat of the many and the overlordship of the ruthless few must go. Destructive competition lacks the qualities out of which progress comes. Progress comes from a generous form of rivalry. Bad competition is personal. It works for the aggrandizement of some individual or group. It is a sort of warfare. It is inspired by a desire to "get" someone. It is wholly selfish. That is to say, its motive is not pride in the product, nor a desire to excel in service, nor yet a wholesome ambition to approach to scientific methods of production. ”

“ Every device ought to be employed to leave a man free to do a man's work. Flesh and blood should not be made to bear burdens that steel can bear. But even when the best is done, work still remains work, and any man who puts himself into his job will feel that it is work. ”

“ Humanity is advancing out of its trinket-making stage, and industry is coming down to meet the world's needs, and thus we may expect further advancement toward that life which many now see, but which the present "good enough" stage hinders our attaining.
And we are growing out of this worship of material possessions. It is no longer a distinction to be rich. As a matter of fact, to be rich is no longer a common ambition. People do not care for money as money, as they once did. ”

“ Every business that is growing is at the same time creating new places for capable men. It cannot help but do so. This does not mean that new openings come every day and in groups. Not at all. They come only after hard work; it is the fellow who can stand the gaff of routine and still keep himself alive and alert who finally gets into direction. ”

“ A man's real work is not always what he would have chosen to do. A man's real work is what he is chosen to do. Just now there are more menial jobs than there will be in the future; and as long as there are menial jobs, someone will have to do them; but there is no reason why a man should be penalized because his job is menial. There is one thing that can be said about menial jobs that cannot be said about a great many so-called more responsible jobs, and that is, they are useful and they are respectable and they are honest.
The time has come when drudgery must be taken out of labour. ”

“ And the modern system needs more brains for its operation than did the old. More brains are needed to-day than ever before, although perhaps they are not needed in the same place as they once were. It is just like power: formerly every machine was run by foot power; the power was right at the machine. But nowadays we have moved the power back--concentrated it in the power-house. Thus also we have made it unnecessary for the highest types of mental ability to be engaged in every operation in the factory. The better brains are in the mental power-plant. ”

“ Factory organization is not a device to prevent the expansion of ability, but a device to reduce the waste and losses due to mediocrity. It is not a device to hinder the ambitious, clear-headed man from doing his best, but a device to prevent the don't-care sort of individual from doing his worst. That is to say, when laziness, carelessness, slothfulness, and lack-interest are allowed to have their own way, everybody suffers. The factory cannot prosper and therefore cannot pay living wages. ”

“ There is no adequate realization of the large proportion of the labour and material of industry that is used in furnishing the world with its trumpery and trinkets, which are made only to be sold, and are bought merely to be owned--that perform no service in the world and are at last mere rubbish as at first they were mere waste. ”

“ We live in flabby times when men are being taught that everything ought to be easy. Work that amounts to anything will never be easy. And the higher you go in the scale of responsibility, the harder becomes the job. Ease has its place, of course. Every man who works ought to have sufficient leisure. The man who works hard should have his easy chair, his comfortable fireside, his pleasant surroundings. ”

“ Money is useful only as it serves to forward by practical example the principle that business is justified only as it serves, that it must always give more to the community than it takes away, and that unless everybody benefits by the existence of a business then that business should not exist. ”

“ Business will some day become clean. A machine that stops every little while is an imperfect machine, and its imperfection is within itself. A body that falls sick every little while is a diseased body, and its disease is within itself. ”

“ We shall never be wholly civilized until we remove the treadmill from the daily job. Invention is doing this in some degree now. We have succeeded to a very great extent in relieving men of the heavier and more onerous jobs that used to sap their strength, but even when lightening the heavier labour we have not yet succeeded in removing monotony. That is another field that beckons us--the abolition of monotony, and in trying to accomplish that we shall doubtless discover other changes that will have to be made in our system. ”

“ If one breaks, there is the other. If the hog business slackens, why should not the farmer turn his corn into tractor fuel?
We need more diversity all round. The four-track system everywhere would not be a bad idea. We have a single-track money system. It is a mighty fine system for those who own it. It is a perfect system for the interest-collecting, credit-controlling financiers who literally own the commodity called Money and who literally own the machinery by which money is made and used. Let them keep their system if they like it. ”

“ One who fears the future, who fears failure, limits his activities. Failure is only the opportunity more intelligently to begin again. There is no disgrace in honest failure; there is disgrace in fearing to fail. ”

“ One is the millionaire who thinks that by hoarding money he can somehow accumulate real power, and the other is the penniless reformer who thinks that if only he can take the money from one class and give it to another, all the world's ills will be cured. ”

“ There is always something to be done in this world, and only ourselves to do it. The whole world may be idle, and in the factory sense there may be "nothing to do." There may be nothing to do in this place or that, but there is always something to do. It is this fact which should urge us to such an organization of ourselves that this "something to be done" may get done, and unemployment reduced to a minimum.
Every advance begins in a small way and with the individual. The mass can be no better than the sum of the individuals. Advancement begins within the man himself ”

“ It takes only a moment's thought to see that as far as individual personal advantage is concerned, vast accumulations of money mean nothing. A human being is a human being and is nourished by the same amount and quality of food, is warmed by the same weight of clothing, whether he be rich or poor. ”

“ That the earth produces, or is capable of producing, enough to give decent sustenance to everyone--not of food alone, but of everything else we need. For everything is produced from the earth.
That it is possible for labour, production, distribution, and reward to be so organized as to make certain that those who contribute shall receive shares determined by an exact justice. ”

“ The public point of view is changing, and we really need only a somewhat different point of view to make the very bad system of the past into a very good system of the future. We are displacing that peculiar virtue which used to be admired as hard-headedness, and which was really only wooden-headedness, with intelligence, and also we are getting rid of mushy sentimentalism. ”

“ If the fires of a hundred industries threaten to go out for lack of coal, and one million men are menaced by unemployment, it would seem both good business and good humanity for a sufficient number of men to volunteer for the mines and the railroads. ”

“ We are getting a better view of the realities and are beginning to know that we have already in the world all things needful for the fullest kind of a life and that we shall use them better once we learn what they are and what they mean. ”

“ Selfishness exists, and doubtless it colours all the competitive activities of life. If selfishness were the characteristic of any one class it might be easily dealt with, but it is in human fibre everywhere. ”

“ As chemistry advances I feel quite certain that a method will be found to transform growing things into substances that will endure better than the metals--we have scarcely touched the uses of cotton. Better wood can be made than is grown. The spirit of true service will create for us. We have only each of us to do our parts sincerely. ”

“ We are, in effect, an experimental station to prove a principle. That we do make money is only further proof that we are right. For that is a species of argument that establishes itself without words. ”