Utility (service)

“ The completion of a large public utility, planned on such a scale as to provide for the requirements of many years to come, utilizing but part of its capacity, and earning less than its operating expenses and fixed charges, with its rates of toll fixed by law, must be considered in a different way than a well-established public utility, with business forcing it to its utmost capacity, and with tolls not fixed by law. ”

“ The upshot of all this is, that as soon as we assume the performance of a certain service to be necessary for the public convenience, and that those who undertake that service are in duty to the public bound not to cause or to permit that service to be interrupted, we must admit at the same time that the public becomes in duty bound to afford them a corresponding measure of protection in the performance of that service. ”

“ The Services may be conceived of and spoken of separate from the Value into which they merge, although they come into existence solely for the sake of that resultant Value, and it is more exact and final to propound that Money, itself a Service, is a measure of all other Services considered as constituent elements of the Values into which they fall. ”

“ The goal of service excellence is not easy to attain. Consumers must demand it, and everyone in an organization, be it a business or a government agency, must be committed to it, both in everyday interactions and in longer-term goals. ”

“ It is as if the community entered into a sort of agreement with the worker to the effect that it will provide him with a living in return for definite service to the community or for the product of his labor. What we call "business" is SELLING A SERVICE. It may be personal service, such as teaching, or prescribing medicine, or nursing, or giving legal advice, or cutting hair, or driving a team, or running an automobile. ”

“ The facilities which you have for keeping abreast of the times, like the employing of experts to do experimental work, thereby improving your product all the time, is a point of service well worth consideration. ”

“ Just now for a little while we want to talk together about one of these, the potent yellow golden-touch. The word service has been thought of quite commonly as referring to certain restricted things that one may do for another. It has a broader meaning too. Whatever we do to help another is service. Not merely the direct activities, but praying and giving are service of most potent influence. Money supplies a channel through which one may reach most intimately to others, near by and around the world. It is the golden channel of service. ”

“ The supplies of various descriptions have been of good quality, and regularly issued at all of the posts. A system of economy and accountability has been introduced into every branch of the service which admits of little additional improvement. ”

“ While the responsibility of such a lessor should be a commensurately heavy one, and the matter of how to define and limit it is certainly not an easy question, it ought to be approached, as a policy matter, from the standpoint of balancing all the interests involved. Not to be overlooked is the obvious economic impact on this particular service industry in the light of the important function it has come to serve in today's society. ”

“ The advantages in the scheme are in the saving of expense in buying, economy in the preparation of all the materials consumed, a division of labor on the part of the co-operators which enables each to follow her own tastes in work, and a removal of all difficulties with the subject of service by making the servants responsible to a corporation, not to individuals. ”

“ That is, the quality of the service, the advantages of one type of service over the other, the availability of equipment, safety, labor cost, and many other factors may all give significance to the figures that figures themselves do not give. ”

“ From the selfish point of view the chief interest of the employer is to keep the bills down and to get the greatest possible amount of service even at the cost of the greatest expenditure of human strength; among employees, it is to do sufficient work to retain a good place, and to use whatever materials are most convenient. ”

“ With regard to any particular service or concern, I would ask, Is it more convenient, more likely to lead to economy and efficiency, to let this service rest in the hands of some single person or group of persons who may offer to do the service or administer the concern, and whom we will call the owners, or to place it in the hands of some single person or group of persons, elected or chosen by lot, whom we will call the official or group of officials? ”

“ Is it open for us, to gain a somewhat deeper and clearer sense of what that is exactly that is rendered in these three classes of personal Services, before we pass to the considerations which determine in all cases their Value? It is plain, that what common Laborers sell for the most part, if not exclusively, is muscular exertion of some kind, guided by the mind as trained in habit, and aided by appropriate implements, all designed to meet the desire and so call forth the return-service of the purchaser ”

“ SERVICE OPPORTUNITY.— The term ``service opportunity ́ ́ means the opportunity to perform work in return for wages and benefits in the construction or rehabilitation of real property in accordance with this title. ”

“ The interchange of commodities is a service rendered to the community. It ought to be so regarded, and the service rendered, rather than the gain secured, should be its inspiration and motive. The service of man is a form of the service of GOD, and the operations of financiers and business men ought to be capable of interpretation as forms of social service. ”

“ So with the engineer, the surveyor, the accountant, or the technician generally, who has to maintain standards of service and of efficiency against the bias of profit-making. So with the manager, the secretary, or the officer of a corporation — for here business as- sumes most nearly the aspect of a profession — who has to reconcile the trust imposed on him by his employers with the duty he owes to himself and to those whose service he in turn controls. ”

“ Such best practices include increasingly popular lower-cost, self-service options accessed by the Internet or mobile phone and improved processes that deliver services faster and more responsively, reducing the overall need for customer inquiries and complaints. The Federal Government has a responsibility to streamline and make more efficient its service delivery to better serve the public.
Sec. 2. Agency Customer Service Plans and Activities. ”

“ In many cases, we are able to acquire certain issues through our network of agents that quickly command premiums, and these savings alone, which we pass on to our customers, pay the slight charge for subscribing to our new issue service. ”

“ No, sir; the shoe doesn't pinch at all. I am paid by this company for my services, paid the same as my fellow-workers are paid. If, in the course of my employment, I am able to make any improvements or to suggest improvements that will better the service, I consider that such suggestions or improvements are wholly the property of my employer. ”

“ For example, the convenience of the public requires that certain services should be performed for the benefit of all persons who require their performance, and who are able and willing to pay for it; and the problem is to secure the efficient performance of such services for a fixed and reasonable compensation. ”

“ You will, however, in general avail yourself of the services of any Persons, whether Fugitives from Labor or not, who may offer them to the National Government; you will employ such Persons in such services as they may be fitted for, either as ordinary employees, or, if special circumstances seem to require it, in any other capacity with such organization, in squads, companies, or otherwise, as you deem most beneficial to the service. ”

“ Yet there are numerous instances in every line of work requiring work to be done for which no money is received. The term "Free Service" is familiar to every repairman, and it has been the cause of considerable discussion and dispute, since it is often very difficult to know where to draw the Tine between Free Service and Paid Service. ”

“ Congress specified several groups as beneficiaries of the universal service support mechanism, including consumers in high-cost areas, low-income consumers, schools and libraries, and rural health care providers. ”

“ We feel that a general Agency of this description to be really useful must embrace every variety of service, and that acute attention should be paid to the smallest trifle, often regulating the comfort and convenience of those by whom we are employed. ”

“ The term is inclusive of “managed” products or services, in which the provider is responsible for some aspects of system configuration or maintenance, and “unmanaged” products or services, in which the provider is only responsible for ensuring that the product is available to the consumer. ”

“ More thought and hypotheses with operational methods that break through or expand current service doctrines are needed from a joint perspective even as services look to the future from their own service perspective. ”

“ The Corporation is surely dependent on the State and the good will of the people for its welfare. Mistakes have been made, no doubt, just because this common ground has not been reached, and the writer thinks that it is largely within the province of the Engineer to establish it. ”

“ Our duty plainly consists, first, in regarding a public service corporation as a public agent, and, second, in allotting such values that this public agent will receive a full and fair return for every dollar judiciously and honestly spent in building and developing its property. ”

“ Indeed, customer service is emerging as a key competitive advantage today, not only in the domestic marketplace, but also in the expanding international arena.
In many industries, service is the product. The service sector accounts for 60 percent of our gross national product and provides some 70 percent of American jobs. Communications, transportation, utilities, banking, accounting, health care, and home maintenance are but a few examples of service industries indispensable to our way of life. ”

“ William Adams Brown, "a service that is directed to the satisfaction of needs already in existence, and there is a service that is itself the creator of new needs which enlarge the capacity of the man to whom it would minister. ”

“ It seems possible in view of the facts stated in this second group of propositions to draw these conclusions. In states containing a relatively high urban population it is possible for wealth to command the services of a large proportion of persons for work in domestic service. ”

“ Every one is taught a trade or a profession according to its bent and the demand for services in the several callings, it being the policy of the state to so regulate [118] these things that the value of services is about the same in all callings. ”

“ As they are so truly our benefactors and furnish us with so much genuine enjoyment and absorbing interest, we are under obligation to repay their services to us by some form of service to them, which will minister also to the well-being of our communities. ”

“ It is equally well settled, however, that it is the duty of the employer to select and retain servants who are fitted and competent for the service, and to furnish sufficient and safe materials, machinery, or other means by which it is to be performed, and to keep them in repair and order. ”

“ Now, it happens that articles often combine in themselves a considerable number of different utilities, or service-rendering powers, and that in buying an article the man pays for them all. It is as though four or five different servants, each having his own specialty, were to offer themselves for hire and invite an employer to consider what each one could do for him. ”

“ It is not only the right of the company to make such a provision but it is its duty to its bond and stockholders, and, in the case of a public service corporation at least, its plain duty to the public. ”

“ This year's theme for National Consumers Week is "service signals success." Service is an indispensable element of success over the long term in both business and government: service that is responsive, convenient, and courteous, service that meets the expectations of consumers and taxpayers. Clever promotions and deceptive pricing may generate short-term profits in business. Promises alone may gain brief support for Government agencies and programs. But American consumers and taxpayers aren't easily deceived. ”

“ Be the Economic service whatever it may which any human being—from inventor to chattel slave—contributes to the satisfaction of human wants, such service belongs in the same basic category with every other Economic service. Consequently, it must be identified in fundamental Economic classification by the same technical term. ”

“ The valuation of public service utilities is the most profound question which has ever been before the Society, and it includes a great deal which is outside of strictly engineering questions; in fact, the discussions do not throw much light on the methods which should be followed in making valuations. ”

“ You will employ such Persons in the services to which they may be best adapted, keeping an account of the labor by them performed, of the value of it, and the expenses of their maintenance. The question of their final disposition will be reserved for future determination. ”