Carl Malamud,
Exploring the Internet: A Technical Travelogue…
(1993)
“ In three trips around the world, I talked to people on the front lines: people who make computers, people who create networks, and people who use them. To explain to the bureaucracies facts that are painfully obvious to the rest of us, I had to leave the confines of meeting rooms and fancy hotels and go into the research laboratories, network operating centers, and bars and restaurants where real work happens. ”
