Frederick Winslow Taylor,
The Principles of Scientific Management
“ As yet there has been no public agitation for "greater national efficiency," no meetings have been called to consider how this is to be brought about. And still there are signs that the need for greater efficiency is widely felt.The search for better, for more competent men, from the presidents of our great companies down to our household servants, was never more vigorous than it is now. And more than ever before is the demand for competent men in excess of the supply.What we are all looking for, however, is the readymade, competent man; the man whom some one else has trained. ”
