Edward Hungerford, Our Railroads To-Morrow
“ One of the most pathetic features about our American railroad situation is the almost entire submersion of the traffic manager and the things for which he is supposed to stand. Upon most of our roads the selling of transportation rapidly is becoming a lost art. There are a few exceptions of course, roads which, like the Santa Fé, still show a genuine belief in passenger traffic and its possibilities by not only advanced advertising methods but by a careful attention to the infinite details of the service. ”
